安装Microsoft Office 365 proplus后,从sharepoint网络保存文件时出现Excel错误

问题描述:

Hi Team,

我在保存档案时遇到Excel错误安装Microsoft Office 365 proplus之后从sharepoint网络。

I am getting Excel Error on Saving file from sharepoint network after installation of Microsoft office 365 proplus.

在它正常工作之前。

我得到的错误是 

The error which I get is 

microsoft office文档缓存已经停止工作365.

microsoft office document cache has stopped working office 365 .

请帮助我!

谢谢

您好Sofia4ru,

Hi Sofia4ru,

请检查您是否可以编辑和保存本地Excel文件。

Please check if you can edit and save local Excel files.

Word或PPT等其他类型文件是否会出现此问题?

Does this issue occur for other type files like Word or PPT?

请关闭所有office文件并删除Office Document Cache然后再次测试。

Please close all office files and delete Office Document Cache then test again.

有一篇关于删除Office文档缓存的文章,你可以参考它:

There is an article about deleting Office Document Cache, you can refer to it:

https://支持.office.com / EN-US /条/删除,你的办公文档-cache-b1d3765e-d71b-4bb8-99ca-acd22c42995d

以及类似的帖子供您参考:

And a similar thread for your reference:

https://www.reddit.com/r/Office365/comments/8c0vlz/document_cache_has_stopped_working/

谢谢,

Wendy