PowerPoint错误 - Microsoft Office无法完成操作,因为网络不可用。检查您的网络连接

问题描述:

每当打开PowerPoint文档时,都会在SharePoint 2013文档库中收到错误。以下是错误。

Receive an error in SharePoint 2013 document library whenever a PowerPoint document is opened. Below is the error.

由于网络不可用,Microsoft Office无法完成操作。检查您的网络连接,然后重试。

Microsoft Office cannot complete the operation because the network is unavailable. Check your network connection and try again.

您可以尝试以下解决方法并检查
Can you try below workaround and check to

  1. 如果有任何防病毒软件,请禁用防病毒软件并检查 
  2. 打开服务>检查  网络位置感知>  禁用它并检查 
  3. 检查" 默认打开
    行为用于启用浏览器的文档"。如果是"在浏览器中打开",则将其更改为"在客户端应用程序中打开"。 
  1. If any antivirus is there then, disable the antivirus and check 
  2. open services > check for Network Location Awareness > disable it and check 
  3. Check the "Default open behaviour for browser-enabled documents". If it is "Open in the browser", then change it to "Open in the client application". 

也可以共享日志从SharePoint以及客户端计算机发生此错误时。 

also, share the logs when this error occurs from SharePoint as well as from client machine.